Converge ICT has launched the new platform Converge Concierge with SkyTV, a smart TV solution aimed at enhancing the hospitality sector in the Philippines, including local hotels.
Converge Concierge with SkyTV integrates high-speed broadband services into current hotel property management systems to simplify booking processes, guest services, and billing. Developed in partnership with Sky Cable, the platform features high-definition IPTV and IoT-enabled smart controls, with a customizable interface that hotels and hospitals can adjust according to their brand identity and service provisions.
As a comprehensive entertainment and information hub, Converge Concierge with SkyTV gives guests access to live programs, streaming services, and personalized content. They can even use the platform to order food or avail of amenities and services. The platform uses secure Chromecasting to ensure compliance with data protection laws and protect user privacy. According to Converge CEO Dennis Anthony Uy, the platform solution meets the growing demand for experiences that modern guests expect in the hospitality industry.
Converge’s chief commercial officer Benjamin B. Azada noted that providing a technology-forward experience is a “necessity.” With the Converge Concierge with SkyTV, even small and medium-sized hotels can leverage this solution to enhance their operational efficiency and compete more effectively in the dynamic hospitality landscape. The platform is designed to be scalable so that it can cater to diverse accommodation types and ensure any establishment can adopt and benefit from it.