InDrive, the new ride-hailing service provider, has finally resumed operations after a six-month suspension.
The LTFRB officially lifted the cease and desist order against InDrive, after it removed its controversial price-haggling feature, which was against the guidelines of the fare matrix system used by transportation network vehicle service (TNVS) operators. The fare matrix system takes into account several components in calculating fares, including flag-down rates, per-minute fees, per-kilometer charges,and surge pricing.
Afanasii Petrov, InDrive’s business development manager for Southeast Asia, expressed support for the LTFRB’s decision, highlighting the importance of offering more ride-hailing options to Filipinos and additional income sources for drivers.
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InDrive was initially accredited as a transport network provider back in December 2023, but got suspended a month later in January 2024 for its violation.
To expand its driver network, InDrive has partnered with the Laban TNVS, local transport group. As part of this initiative, InDrive will temporarily not collect commission fees from its drivers for the first six (6) months after resuming operations. After this period, drivers will be charged only 10% commission — which is half of the industry standard of 20%.
Currently, InDrive has around 6,000 partner-drivers. By the end of the year, the company aims to increase its driver base to about 20,000 in Metro Manila and an additional 3,000 drivers in other regions.