Smart is reinforcing its commitment to its customers through its latest tagline, ‘Simply Reliable’.
Smart claims to be Simply Reliable with its accessible customer service, value-oriented prepaid promos and postpaid offerings, access to world-class events, and continuously improving network performance.
Accessible customer service
The prominent network company boasts its 123 Smart Stores scattered across the Philippines, making them accessible to a wide range of Filipino customers.
Nothing beats the importance of human connection, despite the innovation provided by online transactions. Smart Stores provide a familiar and warm space for new and existing customers to inquire about new products and offerings, transact and settle bills, address concerns, and more.
Alternatively, you can access services anytime, anywhere through the Smart App, which also allows you to monitor data usage, promo subscription, rewards, settle bills, and more.
Flexible prepaid promos and postpaid offerings
Smart Prepaid has some of the most value-oriented data, call, and text offers in the market. Promos like Power All 50, Power All 99, and Power All 149 already come with data, call, and text allocation that fits your budget.
You can easily subscribe to these promos via the Smart App or through Smart’s vast network of accredited retailers, convenience stores, and e-commerce platforms.
Meanwhile, Smart Postpaid customers who run out of their monthly data/call allowance can easily avail of Data and Call booster for as low as Php199 through the Smart App. Never go offline.
Access to world-class events and other perks
More than connectivity, Smart can also provide you with exclusive access to big-time events with special tickets, promos, and giveaways.
Smart is behind some of the exciting concerts in the country from artists like j-hope and 98 Degrees. You can expect more exciting promos and prioritized access to sought-after concerts and events from Smart.
On the other hand, Smart Postpaid customers can enjoy a vast range of exclusive treats from the Postpaid Perks program.
Perks like travel, dining, beauty, entertainment, and shopping treats and discounts are available to all subscribers of Smart Postpaid Plans 999 and up. It can be redeemed through the Smart App even without points.
Continuously improving coverage
At the end of the day, customer satisfaction will be achieved with good service quality. Hence, Smart continues to improve its network across the country.
Just last December, the company launched the 5G Max in Taguig City, which offers elevated 5G experiences to its subscribers. The 5G Max experience was also brought to the j-hope concert, allowing fans to post, stream, and stay connected even in a packed venue.
Smart successfully tested its 5G Standalone (5G SA) during the said concert, a technology designed for high-traffic and crowded events.
The company highlighted that their mobile network already covers 97% of the population and is part of the largest integrated network in the Philippines that includes PLDT’s extensive fiber infrastructure.
This beefy network infrastructure was built to provide reliable connectivity to every Smart subscriber, whether you’re a student attending online classes in a remote province or an entrepreneur connecting with clients anywhere in the world.
Smart treats “Simply Reliable” more than just a tagline; it’s a legacy of innovations and connections it has fostered since 1991.