GCash users have been one of the primary victims of e-fraudsters as they attempt to gain access to their e-wallet accounts and make unauthorized transactions.

This is why they launched the GCash double authentication feature, which ensures that it is indeed the actual user that’s signing in to their e-wallet account.


This new feature will require the user to take a selfie to authenticate their identity when signing in and accessing their account. If it’s not them, the taken selfie can be used to go after the person that’s trying to access the account.

GCash said that this new feature will also remove the users’ dependence on traditional SMS-based one-time passwords (OTPs), which have been greatly exploited by a lot of scammers and fraudsters.



The company also signed a memorandum of agreement (MOA) with the Philippine National Police Anti-Cybercrime Group (PNP-ACG) with the goal to strengthen their collaboration to apprehend perpetrators involved in e-scams, online fraud, smashing, phishing, and other cybercrimes that victimize GCash users.

GCash is also constantly reminding its users to never share OTPs or MPINs. The company has also removed all clickable links to their SMS as they advocate for users not to tap any links they receive via SMS from sketchy senders.

The company has also moved transaction notifications within the app instead of via SMS.

Moreover, a new Gcash GInsure product called “Online Shopping Protect” has been launched. For only Php34 a month, users can get up to Php20,000 insurance coverage for bought online products that are defective, incomplete, stolen, or damaged accidentally.

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  1. i think the biometrics login will do, if we use the camera for facial recognition will it not strain the system? how about authenticator tools from microsoft and google linked to gcash?