When Globe carried out its revised Fair Use Policy with 1GB-a-day data cap, the company sure did annoy many of its customers. The company thinks the resentment is unfounded, though, and has released an infographic to iron out any confusion about the policy.

To recap, the Fair Use Policy revision has made most of Globe’s Internet subscribers subject to a 1GB-a-day limit (or 3GB a month, whichever applies first). Once the limit is exceeded, the subscribers will then have their speeds throttled down to 2G for the remainder of the day and/or month.

Globe Fair Use Policy infographic

Entitled The Real Deal on FUP, Globe’s infographic sets out a couple of clarifications:

  • Only those who receive a text mentioning they’ve reached the limit will be throttled to 2G speed.
  • 97% of Globe users don’t even reach said limits, meaning only 3% (i.e., the heavy data users) have been affected by the new FUP.
  • Services with “unlimited” guarantee indeed offer non-stop data transmission. It’s just that the data cap changes the speed of heavy users.
  • 2G speed still is good enough for things like updating your Facebook status, posting tweets, and sending out text emails.
  • The 3GB-a-month cap is more than enough for mobile data needs and more generous than what other telcos worldwide offer.

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11 Comments

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  1. NTC should stop this pero we live dito sa pinas so wishful thinking, dito kasi sa atin corporate protection ang umiiral Hindi consumer protection

  2. Lets help one another to stop this nonsense. Please sign the petitionhttp://preview.tinyurl.com/boycottglobePH

  3. ‘tangnang Globe na yan… sayang lang inavail ko na LTE plan unlimited…ginagago nyo lang ang mga subscriber nyo kaya di ko na masyadong gamit…better end the contract and shift to MVP Smart…

  4. pano naman yung mga computer shops na hard core gamers ang naglalaro and nagddownload ng malalaking files ? globe, use your common sense.. the policy should be called “The (un)fair use policy”

  5. Wait what!? I can even use as much as 10Gb/day fuuuuu. Truly SMART offers the REAL UNLIMITED SURFING and BROWSING service -,-

  6. very simple solution, lumipat na kayo sa iba, ako talagang tinapon ko yung sim ng globe, kaya never ako nag data plan sa globe, kasi alam ko wala talaga wenta.

  7. Mag aavail ka ng LTE plan tapos 3gb limit a month??????????, NAG LTE KA PA!!???? tas nag avail ka ng unli internet para sa bahay dahil gsto mo mag youtube streaming tas 1gb lng limit? kalokohan lng?? Parang walang common sense eh noh

  8. GLOBE says : ”Chances are, FUP may not affect your regular surfing habits at all!”

    Now This is definitely NOT RIGHT, with the advent of popular streaming media sites such as YouTube, and soon, SPOTIFY.. paano nila nasabi ito!

    The evolution of how people browse the web has been changed dramatically, nung college ako (1998)….browse at email lang pinanggagamitan ng internet noon…Ngayon, Steam, Youtube, Skype, Peer to Peer..All of which are bandwidth-heavy!

    Kung hindi nila kayang tugunan ang pangangailangan ng subscribers, sana (God willing) magkanda lugi-lugi na sila sa kawalanghiyaang ito.

    3 Gig / month are you effing kidding me??????????????

  9. Globe should understand that different subscribers cater different needs, Hindi ka pwedeng magrason ng ganyan sa mga tao (for your own greedy benefits) dahil CUSTOMERS ARE ALWAYS RIGHT!!!…mag offer ka ng plan para masiyahan naman yung mga medyo matakaw sa bandwidth, hindi lahat ng subscribers pare-pareho ang mentalidad.

    Ayayayay…No wonder marami ding Tattoo/DSL subscribers lumilipat na sa PLDT

    GLOBE suxx donkey balls,