If you’re having a hard time constructing a request letter for a line transfer with your PLDT internet and telephone lines, here is a sample letter to guide you through the process.

When moving to a new office/house/apartment/condo, one of the issues that need to be addressed is the transfer of internet and telephone connection. Previously, it was believed that the best way to do it is by simply applying for a new subscription and changing telephone numbers and MyDSL/Broadband/Fibr plan.

As it turns out, that’s not the case as customers can just request for a transfer. But before you pull the trigger, we recommend that you read this article first to know everything you need to know about the PLDT transfer of line process.

Now, if you’re all set to do the migration, here’s a sample PLDT request letter that you can use for a line transfer. or relocation to a new address.

NOTE: Make sure to change all the important information to your own as everything written below is just a sample. Replace them with your own account name, account number, telephone number, address, and contact number.

Letter of Request for Transfer of Lines PLDT

Date: January 07, 2020
To: PLDT Inc.
Re: PLDT Internet and Telephone Line Transfer

Good day!

This is to inform you that our office in Aurora Boulevard corner Anonas Avenue, Project 3, Quezon City will be moved into a new building starting on January, 2020, therefore we would like to request for a line transfer on these phone and internet lines/accounts as follows:

Line 1
Account Name: ABCD Graphics Solutions Inc.
Account Number: 12345678
Telephone Line Number: (02) 838-7728

Line 2
Account Name ABCD I.T. Solutions Inc.
Account Number: 87654321
Telephone Line Number: (02) 913-9783

Our new building will be transferred at the Ground Floor of Twin Tower Building 1, Ayala Avenue, Makati City. For landmarks, it is in front of Rustan’s Ayala Avenue Branch and beside Gold’s Gym.

We would like to request for a simultaneous type of line transfer, since all our company’s transactions will be continuously active. Our office will still pay under the existing terms and conditions of the previous contract.

Please let us know if you need additional information, you can reach us thru our mobile number 0919-3786731 and look for Ms. Andrea B. Dela Cruz or send us an email thru our Gmail account

We are looking forward to your favorable response and thank you in advance.

Yours truly,
Juan A. Dela Cruz
Branch Supervisor

If you have any questions regarding this PLDT request letter, let us know so we can help you out.

For those who have tried this in the past, we hope you can share your experiences in the comments section.

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  1. Eould you know how long does it usually take for them to completely process the simultaenous transfer?

  2. may I request to you for sample request transfer payment and to transfer the address of account thank you.