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How to apply and claim your Php5,000 DOLE financial assistance

DOLE-CAMP-financial-assistance-PH-COVID-19

The outbreak of COVID-19 has left hundreds of people jobless due to the implemented community quarantine in a fight to stop the virus.

Taking heed of the voices of the masses, the Department of Labor and Employment rolled out a Php1.3 billion financial assistance program intended for 250,000 Filipino workers who lost their sources of income as a result of the Luzon-wide enhanced community quarantine.

The DOLE program, simply called as “CAMP” which stands for COVID-19 Adjustment Measures Program, was formed as a rehabilitation project which would aid in the continuity of social and economic activities in response to the public health emergency amid the pandemic.

READ: All the answers to the frequently asked questions on DOLE’s financial assistance program

It aims to relieve affected workers in the private sector that have temporary closure or adopted Flexible Work Arrangements (FWA) (i.e. reduction of workdays/workhours, forced leaves, rotation of workers) by giving financial assistance as subsidy for their food and other needs while being restricted to travel and go to work within the one-month quarantine period.

In case you’re wondering, take note that employees of the government are not eligible for this program.

Who should apply for the DOLE CAMP program?

The applicant should be an officer of the company and not the employee himself/herself. Only those companies who have adopted FWAs or have been temporarily closed due to the COVID-19 pandemic are qualified to enroll in the program. This means that the workers can only avail of the financial support if their employers will apply on behalf of them.

UPDATE: Workers may now apply directly to DOLE. They are advised to submit their own forms to the appropriate DOLE office. The financial assistance will be transferred thru money remittance within 2 days after approval.

Note that DOLE clarified that CAMP is available nationwide. So whether you work in the NCR or in the province, you are still eligible. Also, it applies to all workers regardless of employment status (regular, probationary, or contractual).

How about workers in the informal sector such as transport drivers, construction workers and vendors? Are they qualified for the DOLE CAMP?

The DOLE CAMP applies to workers in the formal sector. If you are from the informal sector (transport drivers, vendors, construction workers, house helpers, farmers, fishermen, etc.), you may apply to DOLE’s TUPAD #BarangayKo, Bahay Ko (#BKBK) Disinfection/Sanitation Project where you can temporarily work and earn an income for your family’s basic needs.

What are the documents required for the DOLE CAMP?

The documents required to be submitted are:

1.) Establishment Report on the COVID-19 situation pursuant to Labor Advisory No. 9, Series of 2020.

Note that you have to specify the type of FWA and the main reason for the temporary closure of business. Also, ensure that all details are correct especially the e-mail address because this is where the result of the application will be sent.

You may download the report template here.

2.) Payroll from the company for the month prior the implementation of FWAs or temporary closure.

On March 30, the DOLE-NCR announced the additional requirements to be submitted to speed up the disbursement and remittance of the financial aid to the beneficiaries. In addition to the two documents above, other requirements to be submitted are:

3.) List of bank account numbers of affected workers in the payroll

4.) Specific branch and address of the bank of the company payroll

5.) List of updated contact numbers of affected workers

What is the DOLE CAMP application process?

Upon completion of documentary requirements, submission should be done online to the DOLE Regional Office or any of its field and provincial offices.

For the directory of DOLE Regional Offices, see page 4 and 5 of this document.

Within three working days upon receipt of complete documents, the concerned DOLE Regional Office will evaluate the application.

Depending on the assessment of the application, either of the following will be issued to the company representative by the concerned DOLE office within three working days. This will be sent via email.

  • Notice of Approval (if application is approved)
  • Notice of Denial (if application is denied)

What are the grounds for denial of application in DOLE’s CAMP program?

1.) Ineligibility of the applicant;
2.) Misrepresentation (or inaccurate) facts in the application; or
3.) Submission of tampered and/or falsified document.

As beneficiary, how can I receive the financial assistance?

The beneficiary-workers can receive their one-time financial aid worth Php5,000 directly in their payroll account from the DOLE via bank transfer. For those who are receiving their wage/salary by cash, the financial support will be transferred through money remittance. This will then be considered as completion of the CAMP. Within three working days, the affected establishment will receive a Notice of Completion e-mail.

Are there any alternative jobs offered by the government for the affected workers?

For workers looking for temporary jobs, the concerned DOLE office can refer them to the Public Employment Service Offices (PESO) in their respective municipalities for a full-cycle employment.

Those who intend to find subsequent employment will be given referral to companies with vacancies that would match the applicants’ qualifications.

DOLE-CAMP became effective on March 21, 2020 which is three days after the publication of its advisory on The Philippine Daily Inquirer. It is to be applied retrospectively from January 2020.

For inquiries about local and overseas employment, labor rights, work conditions and various programs, you may call the 24/7 DOLE hotline 1349. You may also reach them thru the DOLE Facebook page, Monday to Friday from 8:00 am to 5:00 pm. For more updates, visit their official website at www.dole.gov.ph.

Important Note: DOLE has suspended the acceptance of new applications for CAMP effective 5:00PM of April 15 due to near depletion of funds. Read the full statement here.

Source: DOLE

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514 Comments

    • Sir Madam..pwede ko ho bang malamAn kung my kukuha kami na ayuda mula sa DOLE Ang sabi po ksi ng boss ko nakapag apply napo sya ng form namin..ilang beses narin namin tinatanung kung anu po ang balita sa ayuda namin..kami po kasi yong tinatawag no pay no work..mas labis po kaming apiktuhan sa nangyari dito sa covid 19 matatapos nlng po wala p kaming ayuda na natatanggap.nang dami kunang vali sa boss namin..pwd ho ba nyo kaming tulungan pls naman po..bigyan nyo naman po kami ng pag kakataon mabigyan ng ayuda kahit sa huling sandali ng lockdown..salamat po sanay matugunan nyo ang mensahe ko..

    • Ask ko lang po ,san ba ako pwedeng tumawag ,or san pwedwng magconcern about sa wrong details of employee..?
      Kasi po mali yung no. Na naisubmit ko.kaya walang dumarating na reference no.sakin,pero ung mga co-workers ko meron na
      Thanks.
      Email:[email protected]

      • Ask lang po naaprobhn po ang employer ko sa dole assistance.kso ngtxt po ang palawan sa dati k pong number n nwla pno ko po kya ma claim ung 5k assistance glng dole

        • Paano ko ma claim po Dole akap,,ako po galing saudi pinauwi po ako dahil sa pendemic at HANGGANG ngaun Wala pa ako natanggap kaht ano mang TULONG galing sa ahensya,,ngaun wla po ako trabaho,,olds po sana mapansin ako,,

      • Mam ganun din po ako, d un ung contact no.. Ko dati, granted na din po ung company ko na pinagtatrabahuhan May feedback na po ba sa inyo?

        • Good afternoon ma’am/ sir
          Pano po ba makuha yun 5k assessment ..nag work po ako sa hotel.. piro yun agency nami hindi nag process.. pwde ba pa maka process?

          • Approved po ang DOLE CAMP namin nung april 12,2021 within two weeks processing daw po but until now wala pa din po kami narereceived na cash assistance. Paano po namin malalaman kung totoo pong makakatanggap po kami? Salamat po

    • Sir paano bamn po kami n ofw hangang ngaun hindi parin mkaalis o mkproceas ang pPel sa agency ng hk mag2yeara n kming afdwkted sayang po ung gastoscat pagod namin sa pagapply sa hk..mlaki sin po un

    • DOLE will remit the financial assistance directly in your payroll account po if mag-apply ang company on behalf po ninyong mga workers. Thank you.

      • magandang araw po maam/sir…ako po c jade dick galope taga General santos city isa po akung guard at di po ako ng tatrabaho sa almanza1 las pinas city..pero napo ako ngayon nka duty kasi po pina full out napo ng ngpapasahud sa amin..full out po kami noong MARCH18 2020..at isang beses lang po kami nka tanggap dito ng relief goods sa brgy..at meron din po ako dito 2 kasama na workers dito 3 po kami..no work no pay at walang mauwian kaya hanggang ngayon po dito parin kami sa building na pinag work namin…plzzz po tulungan nyu po kami maawa napo kaau..at sana po mabasa nyo mensahe nato..at maraming salamat po.

      • Gud day po.. Ako nga po pla c fretzel Toledo from kawit cavite…
        Mam pano po pag nadis approved ng Dole yung campany namin.. Wla na po ba kaming pag asa sa assistance from dole? E isa lng po kaming utility sa campany na pinapasukan nmin at ska no work no pay din po kmi… Lalo na po ngyun extended po yung quarantine namin d2 sa cavite..

        • Approved po ang DOLE CAMP namin nung april 12,2021 within two weeks processing daw po but until now wala pa din po kami narereceived na cash assistance. Paano po namin malalaman kung totoo pong makakatanggap po kami? Salamat po

    • Good day Po ma’am / sir…

      Ask ko Lang Po if makakatanggap din Po ba Ng 5k Ang mga nag tatrabaho Lang Po SA DIVISORIA bilang sales lady at boy?

    • Good day po, ung asawa q po construction worker at inabutan po cla ng lockdown sa site sa antipolo kung saan sila ngtatrabaho. May makukuha din po ba sila? Salamat po, Sana po mareplyan nyo aq, apat pong anak namin.

      • Magandang gabi po.ako po c namraida musa isang destress ofw galing saudi 5 buan lmang po ako nakauwe gawa ng over work at pambbastos ng akong among llaki sakin.dhil doon hinatid nko ng akong amo sa agency.xa nman pagpasok ng sakit na covid-19.ng manatili nko sa agency ng ilang araw Dina ako tinanggap ng amo ko para makabalik sa knila dhil sa takot n makapagdala ako ng virus sa knila hanggang sa tuloyan nko nakauwe salamat po

  1. “The beneficiary-workers can receive their one-time financial aid worth Php5,000 directly in their payroll account from the DOLE via bank transfer. For those who are receiving their wage/salary by cash, the financial support will be transferred through money remittance. This will then be considered as completion of the CAMP. Within three working days, the affected establishment will receive a Notice of Completion e-mail.”

    • DOLE will remit the financial assistance directly in your payroll account po if mag-apply ang company on behalf po ninyong mga workers. Thank you.

  2. paano po ako ngiisa lang po ako na empleyado wala po ako payroll linguhan po sweldo. may 2 anak at single parent may makukuhà p din po ba akong ayuda

    • Pwede po kayong magrequest sa HR department ng inyong company na mag-apply para sa DOLE financial assistance.Thank you.

      • Ask ko lang po ,san ba ako pwedeng tumawag ,or san pwedwng magconcern about sa wrong details of employee..?
        Kasi po mali yung no. Na naisubmit ko.kaya walang dumarating na reference no.sakin,pero ung mga co-workers ko meron na
        Thanks.
        Email:[email protected]

    • Good morning I’m annabelle orbeta I’m working from Quezon City pwede po b kmi mg apply mga employees in 1 application form kc d nmn ng apply Ang employer nmn

    • Kung wala pong payroll account, ipapadala po ng DOLE ang financial assistance sa inyo thru money remittance. Ito po ay kung maapruba ng DOLE ang application ng inyong company.

    • According to DOLE, lahat po ng empleyado regardless kung ano ang employment status ay maaaring iapply para sa financial assistance ng kanilang company. Maaari po kayong magrequest sa HR department ng inyong kumpanya na mag-apply para dito.

  3. Paano po namin malalaman kaagad kung approved yung agency or company namin para sa 5k assistance ni Dole?

  4. Ask k lng poh kung naapproved yung ayuda ng dole poh s J.E Villa transport services? Kundoktor poh ng bus don ang asawa k poh

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