Have you mistakenly subscribed to a Smart or TNT promo? Did you change your mind and want to get a different one? Today, we’ll show you how to stop and unsubscribe from your promos.

You may want to stop your Smart and TNT promo because it doesn’t have the things you need like unlimited texts, calls to all networks. Or maybe it doesn’t have enough data allocation for an upcoming trip.


Whatever the case may be, we’ll show you how to stop your Smart and TNT promo. Let’s begin.

Table of Contents

How to unsubscribe Smart promos


Stopping your Smart prepaid promo is really easy. Simply text STOP <keyword> and send it to 9999.

For example: STOP GIGA50 and send it to 9999.

After that, you can subscribe to any other Smart prepaid promos.

How to unsubscribe to a Smart postpaid add-on?


Smart’s postpaid plans come with promo add-ons that you subscribe to and charged to your monthly bill. But if you want to subscribe to a different one or just don’t want any add-ons anymore, here’s how you can unsubscribe to it.

Text STOP <add-on keyboard> and send it to 9999.

For example: STOP GIGA299 and send to 9999.


How to unsubscribe TNT promos

As of writing, TNT doesn’t offer an option for prepaid users to unsubscribe or stop from their existing promos. However, you can still subscribe to a new one as it will be stacked with your existing subscription.

Will I get a refund when I stop my Smart or TNT promo?

Unfortunately, no. Your canceled prepaid promo will not be converted into money or a regular load. Personally, we suggest not stopping your existing promo and just subscribe to any additional promo you want since they will be stacked up anyway.

Can you use multiple Smart/TNT promos at the same time?

Yes. You can subscribe to a new one and the data allocation from your existing promo will be stacked to the next one.

This is useful if you’re on a long vacation and you want to add more days and data allocation (GBs) to your promo, so you can continuously share pictures on social media and communicate with friends and family.

These are the things you should know about unsubscribing or stopping your Smart or TNT prepaid promo, as well as stopping your Smart postpaid add-on.

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