Lenovo Premier Support Plus is now available in the Philippines: a comprehensive IT support service for assisting businesses. It utilizes advanced AI for smarter preventive services while still giving human support where it’s needed most.
According to Lenovo, a global study shows that 91% of the 12,000 employees surveyed said that they would be more effective if their IT problems at work are solved quickly and effectively. Meanwhile, 74% of them said that terrible IT support has caused them to become unmotivated at work.
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Lenovo added that 87% of the employees believe that AI can help them stay productive, while 81% of them prefer a mix of AI and human interactions. That said, they are looking at AI-powered IT support to become beneficial in resolving issues with minimum disruption for 24/7 support, even on weekends and holidays.
That’s exactly what the Lenovo Premier Support Plus is enabling, which was created for enterprises and end-user pain points to provide the most comprehensive support and protection for IT problems. Here are some of the features:
- AI-driven predictive analytics
- Accidental Damage Protection
- Keep Your Device service
- Sealed Battery services
- International Services Entitlement