OPPO has introduced its Send-In Repair Service to improve its aftersales support.
The OPPO Send-In Repair Service lets customers have their broken OPPO smartphones mailed and have it repaired. However, the service is only available to those living in the National Capital Region (NCR), at least for now, hopefully.
With this new contactless service, OPPO phone owners can have their broken phones repaired safer. It will also saves them time as they don’t have to travel and wait long lines.
Users can book for a service in the convenience of their home by going to the OPPO Philippines’ support page or via the MyOPPO App. Tap on the Send-In repair and fill up all the required data.
Once approved, you can also check your service status and information as to which service center branch or location you should have your unit sent. Once the service is completed, the OPPO service center will ship your unit back to you for free.
As a brand committed to delivering the best devices to our consumers, we’re also equally committed to ensuring we offer the best possible customer care services possible. We understand the difficulties and the anxiety of our consumers whenever they have to travel outside of their homes at this time so we’ve introduced a contactless customer repair service through the Send-in Repair Service that gives our users a safer and more convenient way to have their OPPO devices checked,
Aaron Guevarra, OPPO Philippines Aftersales Assistant Director