Grab Philippines is starting the new year clean by conforming to the Philippine Competition Commission’s (PCC) mandate.

Back in November, the PCC slapped Grab Philippines with a computed admin penalty of Php5,050,000 for overcharging customers. They are required to distribute it to GrabCar users who hailed a ride in Metro Manila from February 10 until May 10, 2019. Meanwhile, Metro Manila riders from May 11 until August 10, 2019, will get a whopping Php14,150,000 refund from grab.

To disburse it proportionally, riders from February 10 to May 10, 2019 will get a Php1.00 refund for every Php1,200 they spent. On the other hand, May 11 to August 10, 2019 users will get a Php1.00 refund for every Php450 spent.

If your device hasn’t notified you yet, you can open the Grab app and head on to the My Rewards section to see how much refund you’re getting. Tap ‘Redeem Now’ and that value will be added on your GrabPay Wallet. Or if you’re a Basic Wallet user, you have to key in your personal information first after tapping ‘Redeem Now’ before it can reach your Grab wallet.


See also: GrabPet, GrabFamily services launched in the Philippines

However, don’t be surprised if the money-back you’re getting is not a big as what you might expect. For an occasional rider like me, I only got a total of Php17 refund from Grab (check image above). Yours might be higher if you use it on a daily.

So, how much refund did you get? Do you think its enough? Let us know your thoughts in the comment section below.

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