Apple has confirmed an issue involving the iPhone 6s and 6S Plus where it refuses to power on.
Luckily, Apple has launched a service program where affected iPhone 6s and 6S Plus owners can have their units fixed for free. The issue points out to affected devices may not turn on due to a phone component that is failing.
If you own an iPhone 6s and 6S Plus and you’re experiencing this issue, you can have your phone checked through the Apple Website for repair eligibility.
All you have to do is enter your phone’s serial number and if it falls into the affected serial number range, you can have it repaired for free! iPhones that were manufactured between October 2018 to August 2019 are said to be affected by the issue.
Here are your service options once you find out your phone is eligible for the free repair. Please do note that your iPhone will still be examined by Apple representatives in order to verify the unit’s eligibility for the free repair program.
- Find an Apple Authorized Service Provider.
- Make an appointment at an Apple Retail Store.
- Contact Apple Support to arrange mail-in service via the Apple Repair Center.
If you’re in the Philippines, you can easily book an appointment via Apple’s website to wherever Power Mac or other qualified service centers near you.
Moreover, if your iPhone has any damage which can hamper the repair, you would have to have it fixed first. An example would be is having a cracked screen, you’d have to have it fixed first before having it serviced for free. Also, it is recommended that you backup your iPhone to iTunes or iCloud so that you won’t lose any of your data.