Sony is apparently over-charging the users of the PlayStation Store. So much so that they are now being sued for EUR5 billion (around Php279.4 billion).
The lawsuit is led by Alex Neill, a consumer rights advocate and ex-managing director of Which UK, a non-profit consumer advice organization.
It was filed on August 19 at the Competition Appeal Tribunal. It is said that Sony is overcharging the digital purchases of games and DLCs as the company is apparently making a 30% commission.
“With this legal action I am standing up for the millions of UK people who have been unwittingly overcharged,” Neill said. He added that they believe that Sony abused its position and “ripped off its customers.”
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The plaintiff explained that gaming is now the biggest in the UK entertainment industry. He emphasized that games have been relied on by many for “community and connections.”
Neill added that “the actions of Sony is costing millions of people who can’t afford it, particularly when we’re in the midst of a cost of living crisis and the consumer purse is being squeezed like never before.”
The lawsuit highlights that Sony is overcharging its customers because they are the “primary (and dominant) seller of digital PlayStation products.”
As for the fines, the lawsuit estimates a per-individual damage range of EUR67 (around Php3,700) to EUR562 (around Php31,400) over the last six years. Excluding interest, that’s a total of EUR5 billion.