In upholding the protection of consumers from mobile platforms like Shopee, Lazada, and other online apps, the Department of Information and Communications Technology (DICT) said that it is launching a tool aimed at keeping a look at such apps.

Dubbed the “Consumer Application Monitoring Systems (CAMS),” the tool is rolled out via DICT’s attached agency, the Cybercrime Investigation and Coordinating Center (CICC), to monitor online application performance on cellular phones.

Through DICT CAMS, consumers are given insight into the real-time performance of applications. Both the government and private companies alike can make use of the tool for benchmarking as well as the subsequent improvement of their services.

DICT Secretary Ivan John Uy narrowed down the benefit to its government application, stating the tool as helpful in identifying “the performance and the problem with government applications.”

Uy also sheds light on the issue as oftentimes a case of public misconception on what causes poor online services with connectivity issues. Whereas he claims that it can also be due to poor applications themselves.

Highlighting the objective of CAMS, CICC Executive Director Alexander Ramos, meanwhile, stated that it is not meant to be a “warning” but rather simply a “tool.” Additionally, he claims that their goal is to “educate the public.” That is also to say that they are making the public aware that there are options.

During its implementation, 100 city locations across the country, including the National Cybercrime Hub, will be receiving the monitoring system.

Ramos promises that they will be regularly releasing the results of their endeavor to the public, sparing no popular applications in the process.

The project is the result of a partnership with leading digital company, Mozark Pte Ltd.

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