SSS Hotline Customer Service 24/7 Call and SMS Inquiry Guide


Having an active SSS account can be a cause of concern which requires conference from the agency itself to get addressed or sorted. Thanks to modern technology, this process is not just a direct person-to-person discussion and thus can be done remotely via phone calls and, more recently, sending text messages.

Undeniably, these are convenient ways in getting in touch with SSS whenever you have concerns with your account such as getting an up-to-date information about your contributions, loans, benefits, and other transactions.

SSS Hotline Number

Back in the day, the SSS Hotline Number is only accessible to remote members for around 16 hours in a day. But as the demand to keeping in touch with the agency may oftentimes gamut in a full day, the service was subsequently extended to a full 24 hours. Basically, this is a good thing, particularly on the client’s end.

To this day, the ability to connect with the agency via a phone call to the hotline number is still the fastest way to go about with concerns involving one’s SSS account. Phone calls to SSS Call Centers are open beginning 7:00 AM in Monday until 7:00 PM in Saturday.

That is just 6 days a week, you might ask?

Well, yes. But there is a good reason why there are three hotline numbers, all of which directly attributed to SSS—when interactions to one or few of the hotline numbers is not possible e.g. beyond working hours, including a day off and holidays, there is always one which will act as a substitute to handle the call.

Technically, while getting in touch with human customer representatives may be limited to less than 7 days a week, the service is nonetheless “non-stop”—thereby, “24/7”—as facilitated by smart technology.

SSS Trunkline Number(632) 920-6401
SSS Call Center Numbers920-6446 to 55
SSS Toll-Free Number1-800-10-2255777 (1-800-10-CALLSSS)

Part of the initial call would involve an identity validation process which will have you presenting your SSS Number. In case you are not aware of your own SSS Number and do not have a reference for it, other distinguishing information such as your first name, mother’s maiden name, and residency will also do.

IVRS Hotline Numbers

“IVRS” stands for Interactive Voice Response System which is an automated system with the task of aiding you with your SSS-related concerns. Some people may find the idea of speaking with a “computer” to be unnatural and less preferable than a real sentient person. But IVRS are in place for a good reason—in case when no human interaction is possible, the automated system will make for a viable substitute which guarantees favorable result.

Metro Manila917-7777
San Pablo562-9289

SSS International Toll-Free Numbers

SSS members who are currently from abroad can now directly reach the agency for their SSS-related concerns, thanks to the international toll-free numbers. As a caveat, however, only a handful of select countries from Asia, Middle-East, and Europe are supported for this call which are divided as follows:

Asia SSS Toll-Free Numbers

Hong Kong

Middle East SSS Phone Numbers

United Arab Emirates800-0630-0038
Saudi Arabia800-863-0022

Europe SSS Contact Numbers

United Kingdom

SSS SMS Inquiry

If you do not have an access to a landline to make a phone to any of SSS Hotline Numbers, you can now also get in contact with SSS using your mobile phone via texts.

However, unlike making a call to a toll-free number, going for a SMS route is not going to be free—specifically, you will be charged Php2.50 for every SMS you send as part of the transaction. This is significantly more expensive than your average casual SMS to family and friends.

To kickstart your SSS inquiry via SMS, simply text “SSS” (without the quotes) and send it to “2600.”

Initially, you will be prompted to register your SSS Number with your mobile phone.

This is done by sending a string of texts based on the format:

  • SSS REG <SSS Number> <Date of Birth MM/DD/YYYY>
  • For example: SSS REG 9876543210 01/10/1980

If done correctly, you should be getting a reply from the number “2600” which provides you instruction on how to proceed with the steps, relative to your concern. The instruction is relatively streamlined and easy-to-follow.

For instance, if you have a concern regarding your contribution, you can simply text “SSS 1” (“1” being an indicator for “Contributions”) or go for something more elaborate as “SSS Contributions” to 2600.

  • SSS 1 to 2600
  • SSS Contributions to 2600

To reiterate, every SMS transaction you make via this path will costs you P2.50 from your existing pre-paid load. You would do your best to have a sufficient amount of prepaid load beforehand and try to keep your transactions to be as short, but thorough, as possible.

See also: SSS International Offices and Contact Numbers Abroad

SSS Website, Social Media Accounts, and Email

Want to maintain connection with SSS to get up-to-date with the latest happening and news or simply for future consideration?

You may want to add the following website, social media channels, and email as part of your contact list:

SSS Email Address[email protected]
SSS Facebook
SSS Twitter
SSS YouTube
SSS Website


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      • Matagal Napo ako nag request for loan cancellation Kay na mistake Kos account number ko..but no feedback in texting me…09638622787

    • follow up ko lng po yung maternity loan ko naka pagpasa n po ako ng mga requirenment..wait daw po ako ng 1month…nagpasa po ako july 17, 2020 po.plz po

  1. been trying to call the customer service so that i can retrieve my sss number.but cant contak anyone.i need to get my number before feb 7,2020.pls someone from sss call me or give me a different number i can number is 09664924453

    • Kompeto lahat ng pinasa ko sa maternity ko. Antayin ko after 2weeks. Hanggan ngyon wala PA po. Mag 1month n po ako nag a antay Para sa pay out po.

  2. Good morning po! Ask ko po tulad ko na job less na po at the age of 54 no Obligacion na sa SSS waiting to reach the age of 60 for pension. Anong benefit po ang pwede kung matanggap kung meron man ngayon with this covid situation? At yung sobra kung 1month na hulog sa loan ko pano ko ma rerefund?

  3. I applied for a salary loan online and it was approved. However, due to the lockdown, I do not know how SSS can give me the salary loan since our office is closed. I have an atm account in BPI Family Savings Bank if it’s possible to send the approved loan through the bank.

    Thank you and hope to hear from you soon.

    • Bkt may nagpadala sakin Ng calamaity loan eh Hindi Naman ako nag file,,if ever na I claim ko Ito San ko kukunin

    • Double payment refund contribution Hindi parin napoprocessed September 25 pa yon nafile January 2021 na Boston wala parin ako natatanggap na refund

    • Gud pm poh anu poh dapat gawin hnd poh aq mkapgfile ng maternty sa online tpos sa sss brach nmn d nila aq inaasikaso kc kailngn daw online aq mgfile..anu poh ba dapat gawin..pasgot nmn poh salmat

  4. hello pa ask ko lang po if why po nabawasan ung monthly pension ng father ko this April 2020 his sss no is 0359046854.

  5. I applied for SL and was submitted last March 06…but why up till now no update yet? Please confirm.

  6. Good evening itatanong ko po paano po ba malalaman kung kelan po ako nag apply ng sss number nakalimutan ko po,at never ko kasi yun nahulugan since nag apply po ako ng sss number may penalty po ba at nasa magkano na po kaya huhulugan ko

  7. Sir good morning.

    I would like to inform you that my brother Edgsrdo O. Paez a SSS member 03-2484079-7 had died accidentally.

    I have his DEATH CERTIFICATE. I am his younger brother and the one who had worked on his burial and related concerns.

    Please advice because I could not go to Cebu City SSS office to file the burial benefit.


    Genesis Ortiz Paez

  8. Hi, good afternoon. nag locked po kase yung account namin sa sss pahelp naman po para maisubmit ko na po yung sa SBWS ng company namin, naawa na rin po kasi ako sa mga employee namin since no work no pay po kami. nakapag email na din po ako sa customer service, pero wala pong nagrereply.

    thank you very much po.

  9. I am a 70-year old Survivorship Pensioner and I am required to personally appear annually before the SSS Office during the month of April. But because of the COVID-19 pandemic when all senior citizens are not allowed to go out from their residences, I was not able to appear personally at the SSS during the month of April 2020. Will my pension be cut-off? Or is there any alternative procedure which I can perform in lieu of personal appearance?

  10. Good afternoon!!

    May we ask assistance on how we gonna make it possible input lacking info for our other employees applied for the SBWS. Cause we been checking from time to time until today no names being displayed on Lacking Credentials Tab in which were looking on it for completion.

    Then it’s clearly stated there who wish to input info have given time until today May 11,2020 that’s why we been trying to meet the deadline. I been trying to email call but with no response .

    Hope to get back the Lacking Credentials Tab displaying their names on it as possible.

    Thank you and God Bless.


    Adelin A. Paronda

    • May magtx n po skin n sss. Sinasabi po ng tx n merun n daw po laman ang atm ko galing s sbws. Pero nag subok n po ako wala nmn po laman. Nag punta n po ako s sss ang sabi merun n daw po.. Wala nmn. Anu po dapat ko gawin.

    • Nagapply ako online for my sss number but I forgot my number na, hindi kopo na nadelete yun screenshot ko. I need it po sa work for first time job seeker dkpo mabgay ng sss number ko kasi nadelete.Can you please verify my sss number and let me know po pra po maayos kpo mkkha ng E1 which is badly needed napo.
      Thank you

  11. I would like to ask assistance on how can our company make an appeal regarding the SBWS. I would like to know why our application was denied. Please help our employees to get an assistance. Thank you.

  12. I would like to ask assistance on how can our company PARANAQUE ULTRASOUND DIAGNOSTIC CENTER, INC. make an appeal regarding the SBWS. I would like to know why our application was denied. Please help our employees to get an assistance. Thank you.

  13. Hello po. Pwede pong magtanong? Same situation po with us. Naayos nyo na po yung sa inyo? Ano po ginawa nyong paraan? Thank you so much. Hoping for your response.

  14. I’m Emer Fernandez Plopenio sir.madam follow up ko lng PO ung aking assistance Ito Ang SSS number ko 34-8253224-5 Sabi PO KC Ng aking company may binigay daw POng KC Ang SSS na 8,000.00 sabe na I send na daw PO Ng SSS sa M.LHUILLIER puwide PO bang ma e send PO ulit sa akin na lockdown PO KC ako dto sa nueva VIZCAYA hirap PO KC Ang signal dto sa Amin kaylangan ko pa PO mag punta Ng bayan pls .po Ito PO Ang cp number 09663485897/09479670090

  15. Good day,
    Question lang po, ung iba ko pong ka work may nakuha ng sbws,
    Bakit po ako at ung iba wala pa?

    Pls. Respond

  16. nais ko po malamam kung kabilang ako sa mga nabigyan ng ayuda..yung mga kasamahan ko sa trabaho ay naka tanggap na..hindi na po kasi active yung phone number ko..if ever po napadalhan ako pakitxt lamang po sa bagong number ko…maraming salamat po..

  17. malaking tulong na po sa akin yung pera…yung company ko ay GLOBAL PARKING MANAGEMENT INC..09287022079 ito po ying bagong number ko….naka tanggap na lo kasi yung mga kasamahan ko sa trabaho ako nalang po ang wala..sana po matulungan ako sa concern ko…maraming salamat po

  18. mam/sir
    good day. may i follow up my salary loan which i filed last april 16. 2020
    below is the details for your reference

    SSS NO . 33 8691424 4
    TRANS NO. LG-012667086-2
    EMPLOYER ID. 03-9168929-5

    Thank you vert much
    Roberto J. Tampoog

  19. good morning po paki follow-up ko lang po kc po hindi po ako nakatanggap nd SBWS na completo naman po ako meron naman po ako tin# at SSS at sinasabi lang po sa akin ng HR mag anaty antay lang dw po eh ano petsa na d parin dumating 2 months na po ako na wlang trabaho samantala ung ibang mga kasamahan ko my trabaho nagkaroon ng 8k galing SSS

  20. hi gud am.mam/sir march 9 approved n yung disability k w/c was filed jan
    30,2020.april 21 tinext ako ng sss s celpon k n sabi;,disability k sss#33 0176110-0 has been approved at mawidraw k n s bank acct.ko after may 8, gnoon may 23 n tyo wala p rin pg nag iinquire ako .pwd ako at need k medicines at almost 2 months n tyongvmay covid quarantine.pls bgyan ninyo ito ng asap n attention.tenx

  21. Good day po. My husband had recently died and ask ko lang po kung ano po ang mga requirements para sa burial/death benefits. Thank you and I hope I can get a reply.

  22. Magandang araw po. Bakit po HND pa ng ttxt sa kin si sss sa 1st trance kubsa sbws . lahat ng ka work Ku nakakuha na ubos na nila gstusin . ako waitin g parin ng txt Kay sss. May pag ASA paba na nakakuha ako.DAPUG MELMAR name Ku.po.

  23. SNA nmn po magtxt na sakin si sss. Cp#09326385979. Mgparamdam kna. Kung makakakuha pba kami ohh HND na PRA DNA po kami umasa na my darating na ayuda galing AAU sss. Salamat sa makakapansin.. Good bless.

  24. Good day, i just want to ask about the cash assiatance (SBWS) for those employee’s who are under in no work no pay policy. some of my co-employee had already received text mesaage last week and they got also the cash assistance from SSS amounting to eight thousand pesos (P8, 000). we are both employee’s and we’re both paying montly for SSS contribution. so in this case of krisis all of the members are all qualified to receive the said assistance. I’m waiting for the confirmation until this week pls. notify in mobile no. 09989544832

  25. Good day po, magtanong lang po sana kung paano ko malalaman ang aking sss number diko po matandaan dahil nahulugan po ako ng wallet.

  26. Pwede po ba efollow up ung sa SBWS ko ako nlang po kc hndi na tetext sa company nmin lahat po ng ka trabaho ko naka receive na ng txt at naka kuha na..panu po ba yun..?

  27. hi po ,sss sbws said invalid bank details but upon checking match nman po cia sa sinubmit nmin s sss at sa passbook .pls pa help nman po .tnx po

  28. Magandang araw po! Magtatanong lang po ako dahil simula po ng March 6, 2020 up to now June 9, 2020 ay hindi na po nakakatanggap ang nanay ko ng pension niya. Anu po ba ang dapat gawin? Nag email na rin po ako sa Branch Head ng SSS Sta Maria Bulacan kay Mam Miriam Afable Camiling at nag send po ako ng letter at documents ay hindi naman po sumasagot. Hindi rin po kami makapunta sa Sta Maria branch dahil hindi naman po namin alam kung ito’y bukas na at wala rin pong masakyan. Sinu po ba ang dapat kausapin at anu po ang dapat gawin ng nanay ko, matanda na rin po kaya medyo hirap ng maglakad. Sana po ay matulungan niyo kami. Salamat po. Ito po ang aking number 09276734441.

  29. sagot nmn po bout sa concern ko SA sbws ko nagtext PO Ang sss sa contact # ko na na credited npo Ang sbws ko Ang 1st nung May 28 then Ang 2nd po nung June 5 papo pero untill now Wala papo confirmation SA e wallet ko na may pera na plsss patulong nmn PO need na need ko PO talaga Ang sbws ko since March Wala n PO ako work..thank u and God bless po …ETO PO Ang cp # ko 09391597168 Sana po mareplyan nyo ko

  30. Pasagot nman po nagtxt po ang sss about sa sbws ko na naicredit na po sa bank / e wallet ko nung may 12 2020 pero wla laman ang BPI atm ko and then nag txt uli po c sss na naicredit na uli ang pangalawa nung may 29 2020 pero until now wla pa rin ..pasagot nman po about my concern…my cp no.09463640428

  31. I apply for salary loan last June 13, 2020, it says that it was approved by my employer abd sss texted me that it was approved and on my mobile sss app my balance under salary loan is 34,000.00, but its weird because under my employer tab enquiry on sss online it was under the tab of disapproved by SSS. I would like to know the truth since, it texted me approved and also my balance become 34,000.00 but its was disapproved when inquiring under my employer online.
    Thank you.

  32. Good day !
    Begging for help !

    I have some concern regarding my loan status already check tru sss portal but it said that still i am not entitled for salary loan nor calamity loan due to some reasons that i have unpaid 3.54 php last year i have encountered this same experienced and i immediately settled paid an amount of 8.00php dont remember the exact amount after 6months time. I tried again for a salary loan and again still it appears that i have to pay an amount of 4pesos and 15 centavos i ask one of your employee at sss main east ave thats where i settled the unpaid balanced she told me that it will be ok now after 6months . After 6months again i tried again still it appears again that i have to settle an amount of 4pesos and 75 centavos after this query my wife liezel paldez decided to pay the said amount by jerself at sss rosario pasig branch at the amount of 5pesos and ask again if it will be ok now your sss employee told her guaranteed mam your husband after 6months loan will be granted . After six months again i tried again for calamity loan online again but still it appears again that i have to settle again an amount of 3pesos and 54 centavos . I have waited for atleast more than a year now . I dont if this is the right sss dept i need to send my problem please sir / mam could you please please we are begging you to help us with this matter i dont want to hear any promises again that if i will pay again the said amount i will be entitled after 6montjs again. kindly please im begging you to help me its been way too long already

    Albert Salem Gajasan
    SSS # 33 – 1659899-9
    +63 – 9165880608
    +63 – 9465309829

  33. Sss trunkline numbers always busy what other aside from all your number be calling for loan status please

  34. I cannot get my PRN tru txt wala reply, ndi ko ma access ang sss account portal ko, nag message na ako sa helpline ng sss wala rin reply. Nag email na rin ako sa assistance service ng sss para ma assist ako paano mare over ang account ko wala rin reply. Paano ko makukuha ang PRN no. Ko sa lahat ng sinabi nyo na 6 ways lahat nagawa ko na wala naman nag rereply. Ang hotline nyo naiintindihan ko busy pero pag naka kontak naman ako wala sumasagot,please… sana May mag reply naman. Thank you

    Sss no. 3324112325

    • July 7 nagapply ako ng SL at same day po
      Approve n po s company namin at last week approve n din sa SSS pero bakit hanggng ngaun
      Wala pa din pong dumadating s bank accnt ko n loan po ??
      Ilang day po b ito mag 2weeks n kasi
      Slmat po ito po number ko

  35. Regarding: SSS SBWS Claims Consideration please
    Hello sir Antonio Lambino II, natanggap ko po ng June 27, 2020 ng gabi ung text dahil po sa closed ang ibang MLhullier dito sa Bulacan area ng Linggo, June 28, 2020 at may schedule lang kami ng labas ng Tuesday, Thursday at Saturday. Maaari po bang mabigyan niyo ako ng konsiderasyon na maclaims ko ang aking SSS-SBWS sir?

  36. trunk line nyo wlang sumasagottttttt???? ito ba ung 24/7 …I tried to call how many times i think hundreds times but ringing ONLY?

    To this day, the ability to connect with the agency via a phone call to the hotline number is still the fastest way to go about with concerns involving one’s SSS account. Phone calls to SSS Call Centers are open beginning 7:00 AM in Monday until 7:00 PM in Saturday.

    That is just 6 days a week, you might ask?

    Well, yes. But there is a good reason why there are three hotline numbers, all of which directly attributed to SSS—when interactions to one or few of the hotline numbers is not possible e.g. beyond working hours, including a day off and holidays, there is always one which will act as a substitute to handle the call.

    Technically, while getting in touch with human customer representatives may be limited to less than 7 days a week, the service is nonetheless “non-stop”—thereby, “24/7”—as facilitated by smart technology.

  37. Patulong naman po hindi po ko makapag register online . laging ayan po lumalabas ,The following error encountered during submiiting the form…
    Maraming salamat po

  38. Follow up & cOncern, almOst a wk tOmOrrow Saturday wala pang dumarating SSS CALAMITY LOAN Cheque po sakin…Approved date Of last june 25,2020…And in just 3days is Okey naraw po ipapa-mail nalang ang cheque.
    Then paki-update narin po 4 Active mObile# 09363428624 sa SSS# 33-1338964-8 ng asawa q,reason is hindi sya makagawa ng accnt @SSS sa register Online

  39. bakit di kayo matawagan, puro busy at unavailable. need naming ng update sa account naming. need ko ang clap check details ko..

    pls msg me 09677064316

  40. Tanung ko lng PO Kung bakit hanggang ngaun e pending loan pa Rin PO ung clap ko PO…. 09466654319

  41. ive been calling for how many days but still i cant call ur hotlines i need to talk any customer representative from cubao branch…i called there office/ branch but no one answer my call i need to follow up my sickleave notification last march and how can i get the form that i submitted last march 4 since until now theres no transportation… any one can give me msg or just comment here the contact no in cubao puregold so that i can call them..

    Thank u

  42. Call center hotline until night are still busy and no one answer the call if they ringing. So upset i need some information about my maternity benefits. Please give us a assistance on this matter.

  43. Good day po..rica estaco po ito..gusto ko po sana mag apply ng calamity loan online..kaso po kasi yung dating mobile number ko po nawala na..hindi po ako ngaun makapag apply online ng calamity dahil iba na po yung mobile number ko..sana po matilungan nuh ako..slamat po

  44. Birth date :06.15.56 sss no. 03-4097642-5
    A Pensioner, dapat first week ng July 2020 may pera na sa BDO pero hanggang ngayon 22 na ng July 2020 at Wala pa Rin. Anong dahilan? Pakiayos nga ninyo iyan.. o kailangan pang pumunta ako sa Main Office nyo pata Magreklamo? May Covid ngayon at delicado Dyan sa Quezon City.

  45. Dapat ayusin nyo servicio nyo,, Ang pension ko ang inaasahan ko sa maintenance ko. Pakiayos Naman. SSS NO. 03-4097642-5. BIRTH 06.15.1956. umabot na Lang Ng 22 Ng July Wala pa rin sa BDO. ANO BANG NANGYARI.?

  46. Ang tatay ko po ay isang sss memberpensioner ngunit sya po ay namatay na during lock down sa bicol, Yung nanay ko nmn po ay nandto sa Quezon, hindi pa pomaasikaso ng kapatid ko dun sa bicol Yung mga papeles Para MA claim Yung kanyang burial at Kung anu PA man pong makkuha ng Para sa tatay ko, maaari po ba na dto nlng namin asikasuhin sa lucena Yung papers ng tatay ko, slamat po, Sana po masagot nyo

  47. good day po.
    ako po pala c marissa comilang nag loan po ako sa CALAMITY LOAN ang problema po yong na bigay ko po na account # hindi tama kasi nag kabaliktad po. ang tanong ko po pwede po bang ma palitan po yong account # ko? or e cancel ko lang po iton. ano po ba ang best option
    Sana po masagot nyo

    waiting for your reply

    Thank you

  48. Good evening,
    Pwede po bang itanong kung ilang working days bago mai release ung claim ko sa unemployment benefits kasi na approved npo siya noong July 10, 2020 lagpas npo ng 10 working days hanggang ngayon wala prin po akong nakukuha! Bka po pwedeng pa verify nman po kung anong naging problema salamat po!
    Name: Bernard G. Estrella
    Date of birth: June 5,. 1976
    Application approved: July 10, 2020

  49. Seeking for the assistance regarding to my SSS calamity loan i filed it last June 20,2020 but until now wala pa.

  50. Two weeks n apo akong tumatawag sa hotline numbers nyo, puro ring lang at walang sumagot. May ibang number po ba na pwedeng tawagan.

  51. puta asan n ang pera ko salary apply 07/21 approved 07/22 till now wala p ako natatanggap,,,,,,calamity apply 07/26 approved 07/28 till now nganga padin tapos my kaltas n agad…..
    asan ang ayuda ko sss gutom n ako………




  55. gd evening po adke ko lng po kc ng aplly ako ng calamity loan naaprove nman ng txt ung sss kung magkano na loan q ang problema 2 weeks q n po hinihintay ung loan nd parin npasok s atm q ang pera q aske q lng kung anu nangyari s pera n na loan q

  56. iam first time registered in sss mobile apps but the sss not reply in my email to confirm my password.iam waiting for almost 2 weeks.because iam applying for unemployment benefits.i go to sss batangas @ iam waiting for a long line to no. is called then is asked my concerned but they tell this transaction is online i tell i do it already but the problem the sss not give me a feedback they tell me do it again and again i tell i do it but nothings please i want help from your side sss main branch,thanks

  57. Mdaming beses na akong tumatawag sa hotline at ibng numbers ng SSS,. Almost 3 weeks na,. Ano ba nangyayari sa SSS??? SANA KHIT EMAIL AY REPLAYAN NYO! kawawa nmn kming mga senior citizen..ung mga tambay, sugarol, lassenggo nabbgyn nyo ng ayuda, samantalang kming mga senior citizen ayaw nyong bigyn kc may pension na kmi, mali nmn ata un, pinag ipunan din nmin yan, pinag hirapan sa mahabang panahon at tinubuan nyo na ng interest sa bangko, pinakinabangan na ng mga taong umpisa plng sana sa bngko, gcash nyo na pinadaan ung ayuda, pinadaan nyo pa sa mayor at barangay ung ayuda, halos 30% napunta sa mga buwayang tao,. Sana pgkain, isang kabang bigas at delata nlng binigay nyo sa mga mhihirap at tambay, napakinabangang pa sana ung pera..kawawa nmn din ung mga nagtratrabaho na nawalan ng trabaho na hndi nbgyn ng ayuda, cla pa nmn ang nakakaltasan ng buwis tas wlng ayuda..

  58. I am seeking for your assistance , I register my card no. instead of account no. Then nag message po sa akin na approved na po yung unemployment benefit ko , pano po kaya yun? Pls. response po.




  60. Good afternoon po sa SSS, pls help me po to retrieve my SSS number. Di ko na po siya maala ala since nawala yung card ko. Need lang po kc ng insurance and other identification. Salamat po and God bless you all.
    This is my cp#; 09059526607

  61. ano ba Yan! Wala man lang nagrereply sa tanong ko,nagtxt at tumawag narin ako sa hotline Wala Naman. pakisagot Naman po. need ko po kasing I verify ang sss Ng papa ko dahil need sa work nya.

  62. Concern ko lang po nag apply po ako ng Calamity loan last august 20, 2020.approved na po.kaso po nagkamali po ako ng bank account number nailagay po sa sss online ko po.tawag po ako ng tawag sa call center ng sss wala po sumasagot po ring lang po ng ring.for your kind assistance please.thank you

  63. Ask ko lng po yung ang nniregister ako staff nyo s sss name Marianne Anneth G. Gavas tinatakan nya po August 27 yung completely filled up Member Web Registration ilang araw ko ba bago mtanggap ang confirmation ng account k nagtry kasi ako register ang sabi nkaregister n dw ang e mail add ko. Sabi ni Miss Marianne antayin ko lang ang confirmation mag loloan sana ako kaso hanggang ngayon wala akong nrereceive tinatawanan ko sya Di po sumasagot. Dito po sa sss Centrale Davao City po ako nag process nagkaroon kasi ng pronlema ang mobile number k old p kasi yung mobile number ko kaya pinafill up ako e4 tapos yung member web registration gusto ko lang malaman kung paano ko maopen account ko sa sss? Until now wala akong nrereceive na message from sss

  64. hays!npakahirap mag reach out sainyo SSS…tagal ko na nag email sainyo no response sa concern ko prati lng ticket# ang pinapadala ninyo… gusto ko mag rigester sa SSS online …nag fill up na ako and sabi scheck the email ,… wla n nmn na dumating saakin if approved ba sia bakit gnun po yung service ninyo …lalo na ngyon na may pandemic tau dpat as much as possible mganda yung service ninyo…yung hotline d n mn nag riring time to time aquh nag call…

  65. Hi good after noon ask ko po nag apply po ako ng salary loan na approved naman kso po ung bank account number na nsend ko po s sss hindi po na activate ng bank close account n daw po panu po gagawin ko plss reply need it badly thanknu so much

  66. pakitulungan nyo po akong mag register ng bank account ng kinakasama ko …maraming beses na kaming sumubok ayaw pa rin pumasok ang registration,minsan pumasok na check daw email ng e-check ko nmn sabi click ko daw ng e-click ko din sabi :we regret to inform you that your submission has expired,try daw agin mag register try namn ako ulit pag submit error occured nmn daw..ito ang latest requirements na hinihingi samin ng sss na mag register sa My sss accout online in which ginawa na namin,di kmi makapg enrol pa ng bank account ng kinakasama ko kasi nahirpan ako sa registration..nag file kasi kami ng retirement benefits nya.meeron na kami atm may bank account number na nga at eenrol na lang kaso di talaga ma register….
    pls help po sa nkkaalam…ito sss # 03-4635227-6

  67. hi po ask ko lang wala pa rin po ung calamity loan ko. nag file po ako nung august 28, 2020.
    wala pa rin po hanggang ngayon. salamat.
    paki inform na lang po ako kung may problema po

  68. WITH REGARDS PO SA NEW GUIDELINES ON PENSION….HINDI KO PA NARE RECEIVED YUNG SEPTEMBER PENSION KO (supposed every end of the month)…ang birthday ko ay pumatak ng 16th kaya mare received ko daw siya ng 16-30 of the following month. Ang tanong….since hindi ko nareceived nung katapusan, thereby sa 16th na… magkakaroon po ba ng retro ito ng kalahating buwan Or 1.5 dahil dun sa pagbabago ng guidelines.?

  69. Good Morning! ask ko lng po pano ba malalaman kng may benefits na makukuha ang brother ko sa burial nya kse patay na sya kso di rin nmin alam yng sss number nya? please reply. with this no. 09451387337

  70. Ask ko lang po,kung bakit di ko pa natatanggap ang pensio ko for month of September.meroon po bang pag babago ang date ng bigay?normally every 26 of the month natatanggap ko.please in need of money to pay my bills.Salamat po.

  71. Good afternoon!
    Just to follow-up only my application for retirement filed here in Bacolod City SSS office East branch last August 5, 2020 thru drop box. I really don’t know what’s the real status of my application because until now I haven’t received any text or call from SSS office. I try calling all the telephone & cellfone numbers but to no avail. It’s almost 3 months now, so vould i hear a response from you? Thank you..

  72. Gud evening.
    Why is it that there is no “bank enrollment” listed under my “e-service”? Please help me regarding this matter.

  73. Sir/Ma’am,

    Good afternoon po, ask ko po kung nandito na po ba sa cauayan City Branch yung list of beneficiaries ng father ko, Diosdado A. Ibarra po ang name nya, hindi po kase namin ma process yung lump sum ng benefits nya kase yun po ang inaantay nila dito sa cauayan branch.

    Thank you very much, God bless.

  74. Sir/Ma’am,

    Good afternoon po, ask ko po kung nandito na po ba sa cauayan City Branch yung list of beneficiaries ng father ko, Diosdado A. Ibarra po ang name ng father ko.

    Thank you very much, God bless.

  75. bket po hanggang ngayun wla prin sicness reimburstment ko?one and half npo.wla npo ako pangbili ng gamot,pati pangkain ng pamilya ko sna nmn po me sumagot salamat po

  76. Need assistance regarding my salary loan. It was applied on the 28 September and was approved on the same day. I was supposed to receive my loan via my BDO acct but there were uncertainties and my acct went closed. I already updated my acct number via online and wrote a request via drop box. I still haven’t receive any update on this. It’s been almost a month now. I needed the money. I also sent an email way 2 week back made follow ups but no update

  77. I already send the certificate of employment for my salary loan but you didn’t response. I need your response before October 27, 2020 because you said that I need to submit it on the said date and if I fail to submit I need to reapply.

  78. Nagfile m ng sickness benefits sabi papasok nlng sa account ko till today wala p din.inopen ko ang sss apps ko tinignan ko ang sickness benefits nakalagay dun oct 21 settled pero wala nman akong narcv sa account bank ko.ano p nxt step ko.pwd ba ko pumunta sa sss office any day to clarify /verify my claim na dkp nakukuha pero nakaposted claim , o aantayin ko pa po ang araw ng last digit ko which is every thurs.para magverify.hope may magreply po thanks

  79. Gud pm poh anu poh ba dapat ku gawin d poh aq makapgfile ng materny online..tpos sa sss branch nmn poh d nila aasikauhin kc kailngan daw online mgfile. Pasagot nmn poh salamat..

  80. Ung SSS hotline. Grabe ilang beses na ako tumatawag pulos ring lang walang sumasagot, may hotline pa kayo nalalaman wala din kwenta. Tapos nag email din ako ilang beses na wala ding reply.
    Ang itatanong ko lang since nag pandemic at natigil hng hulog ng employer buti bang mag voluntary contribution muna? Last hulog ng employer was March 2020. So until what month kong pede mag voluntary contribution muna until such mag resume kami sa trabaho?

  81. Ung SSS hotline. Grabe ilang beses na ako tumatawag walang nasagot sa hotline nio. may hotline pa kayo nalalaman wala din kwenta. Tapos nag email din ako ilang beses na wala ding reply.
    Ang itatanong ko lang since nag pandemic at natigil hng hulog ng employer buti bang mag voluntary contribution muna? Last hulog ng employer was March 2020. So until what month kong pede mag voluntary contribution muna until such mag resume kami sa trabaho?

  82. I want to ask about my salary loan, I submitted online last November 17, 2020; Approved last November 18, 2020; and Certified by my employer last November 19, 2020. However, until now, no amount is deposited in my account.

    No text, no email, no notification at all from SSS.

  83. My salary loan is already approved by your agency and my employer I check it in loan status but until now I’m waiting for your txt or by my email..please respond asap.thank you

  84. honestly!
    napaka walang kwenta po ng landline nyu same sa email po ninyu walang mga response.
    alam nyu nmn po na maraming nanganga ilangan ng online service ninyu diba ??
    sana nmn mag dagdag kayu pedeng sumagot ng concerns namin.
    ang lakas lang maka gago.
    lahat na ng land line sa lahat ng branch ninyu tinawagan ko na pero lahat busy!!!
    yung iba nmn hindi sinasagot at nag ring lang.
    nang gagago lang po a kayu ???
    seggest lang po mag dagdag kayu ng tao na pede mag assist online.
    wag sana tayung puro nakaw lang.
    sana umunlad ang pilipinas tama po diba ???

  85. I haven’t received my salary loan until now. its been 2weeks since it was granted. Can someone give me a call. 0905 2275124.

  86. I have an approved salary Loan last August 2020 but until now it was not credited in my account . please help me.. Marlon De Juan .. 09471036915…Thanks and God bless..

  87. Wala pa po reply yung funeral kulang lang ako nang isang ID pero na submit kona last novemeber pero hanggang ngayon wla pa

  88. Sa SSS BRANCH po sa San Mateo Rizal..Bakit naman po napakatagal na panahon na anv lumipas.pero wla p dn.po anv lumpsom ng asawa kong namatay.maawa naman po kyo sa amin..yan nlng po inaasahan namin lalo na ngayon pandemic na kinakaharap ng lahat ng taong nag dududsa ngaun

  89. hello po,

    Ask ko lang ko pwede magpalit ng account , since nag mag resign ako sa dati ko company hindi ko na rin nagamit un email add at hindi ko na rin alam un password. Dati na rin ako nagrequest sa customer service pero lagi advise nila registered na daw ako at gamitin yun dati ko email.

    please help..

    Thank you.

  90. Waiting for any feedback from your office regarding sa sickness claim ko..naihulog ko na sa dropbox last week lahat ng requirements ko but until now wala pa dn reply or tx or tawag galing sa inyo.same din po sa enrollment sa bank account ko sa desbursement program nyo.kindly update me po…thanks

  91. Why is it that your Robinson’s East branch is always off line? Not a single day that its online. I have a medicsl high risk .as much as possible i am avoiding over crowded location please kindly check this branch.

  92. Ask LNG po ako pwd PABA makafile ng sickness or disability natanggal kc ang isang kidney ko mahigit 1year npo kc salamat.


  94. I just wanted to get some update regarding the status of my disbursement account enrollment. I tried to enroll 3 times the first time I tried t was denied and the second time I tried I received an email that I have enrolled the Disbursement Account and I will receive another email on the status of my disbursement account enrollment that was February 18, 2021 Transaction Number: BTMW6752021021866840. I tried to enroll again on February 22, 2021 Transaction Number: BTMW6862021022259843. I never received any email yet regarding the status of my disbursement account enrollment according to the latest update it will only take about 3-5 business days however it is more than 5 business days already and I have not received any confirmation yet.

  95. Busy po ang line, may inquiry lang po ako regarding sa ACOP ng Mother ko, sa online naman po nag email ako di naman po nag reply. Anu po dapat gawin at walang ibang options. Tapos ika cut nyo ang pension nya. Salamat po, sana matugunan po ang tanung ko.

  96. Nag apply ako for retirement application January this year. Binigyan ako ng introduction letter para sa Bangko. Nakapag open na ako ng account tapos iniregister ko online. Now gusto kong malaman kung ano ang susunod na step. Hindi ako makapag-follow up sa SSS kasi hindi pwede ang walk-in pero hindi rin ako makapag set ng online appointment dahil sa system outage. Nag try na ako several time pero laging system error.

    Ano po ang maari ko pang gawin para mag follow up sa retirement claim ko.






    0403 860850 DATS MY SSS NUMBER
    APRIL 20, 1960 IS MY BIRTHDAY\

  98. SSS, tulong po tungkol sa akin retroactive payments of late filling of my retirement last 2016,2017,2018,2019,2020 at early months of 2022. Nag email ako sa online service assistant at nagtetext ako sa 2600, Hindi po kayo sumasagot. LOIDA F.Caoibes with SSS NO. 04-04-3096110.

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