A Philippine Congressman is asking Chinese tech giant Xiaomi to recall two of its smartphone models being sold locally over dead boot issues.

Rizal 2nd District Rep. Fidel Nograles is calling Xiaomi to recall units of the Xiaomi Redmi 9T and POCO M3.

The demand for recall came about after a number of consumers reported dead boot issues after purchasing brand-new units of said smartphone models.

Dead boot issues happen when the device won’t power on or cannot be detected by a computer when connected.

Some of the buyers have been advised to file their complaints to the Department of Trade and Industry. Although, Rep. Nograles said that it’s better if the tech company handles the issue squarely by recalling the problematic models.

“Xiaomi’s steps to address the issue are not just too late but also too inconvenient. The dead boot issue has been happening for months and what they are offering are just repair or replacement with the same model.”

“We need to stop this unending inconvenience; it is about time they recall these problematic phone models and give the victims newer phone units that do not have issues.”

Rep. Fidel Nograles, House Committee on Justice Vice Chairman

The lawmaker is pushing for a recall as users who may not be experiencing the problems now may have it in the future — at the time where the unit is already past the warranty period.

Nograles added that “We know that Xiaomi’s rise to fame is due to their brand of selling quality phones for low prices. Sadly, their reputation is tarnished with this dead boot issue. They should act fast as they are not the sole brand that offers affordable phones. They might lose their market share if this issue persists.”

Via: Manila Bulletin

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  1. I agree with this, my phone is having an issue already like blinking screen and sudden loss of sound after a certain call.

  2. Pano po kaya to yung akin kakagawa lang baka umulit nanaman sana wag naman hinuhulugan lang kase tong phone ko sana naman pag gumawa sila ng action kontakin nila lahat ng nagamit ng m3 or 9t para naman makabawe sila sa mga bumibili ng xiomi

  3. I thought the new update was gonna fix the dead brick issue but it’s still the same. I think the bug is stuck to your phone no matter what update happens. In other countries I read that they are already giving refunds, how about here in the Philippines? We need Xiaomi’s reply ASAP because many of us are gonna lose warranty this December.

  4. Pinag ipunan nmn Ang pambili Ng cellphone pag dting update sira Ang cellphone Ang mahal p nmn nakaka lungkot lang

  5. person with disability po ako sa lazada po ako bumili ng poco m3 2months palang po bigla nlng dina nag open phone ko..2x ko na pinagawa pero maraming hindi na oopen na app..pati chrome youtube ayaw din…sana po mapalitan phone ko…

  6. Pangatlong dead boot na po ito… Jusko Kailangan ko na tong dalhin sa pinagbilhan ko dahil uulit ang problema kahit na fix na tapos after a month, iyong bug umaatake na naman sa ibang apps…. Jusko after eh reboot, wala na, ayaw na mag on, comatose na naman…. Jusko Redmi 9t ayoko na… Suko na akp sa dead boot issue mo, dadalhin na kita sa Tuesday sa pinagbilhan ko….. Duty muna ako bukas….. Please help us…..

  7. This is really great to hear. Since these days life is hard and cellphones are where people mostly spend their time with, for education, entertainment or even for business online selling, therefore it is an issue that must be really addressed. Hoping that our voices can be heard.

  8. kaya nga ako nag poco m3 is akala ko the best na tlaga sa for the another phone yun pala good for 5months lang then deadboot na hays