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Infinix Note 4 Android 8.1 Oreo update bugs and issues reported, Here’s how to fix them

Stay with Nougat for now

Infinix-Note-4-update-Android-Oreo-issues-problems

Infinix Mobile has officially released the Android 8.1 update for Infinix Note 4. The update was announced via a Facebook post, which has an ironic “final stable Oreo update” tagline.

In most cases, a software upgrade is a good thing because users will be able to enjoy a newer version of Android. But taking a look at the feedbacks regarding the update say otherwise.

Infinix Note 4 users reported numerous issues ranging from small bugs to huge problems. In fact, most users want to know a way out of this mess, as they are asking everywhere on how they can downgrade their Infinix Note 4 back to Android 7.0 Nougat or whatever version it came out with.

Here are some of the complaints/issues of Infinix Note 4 users running on the new Android 8.1 update:

  • Fast battery drain
  • Very slow charging
  • No notifications
  • Camera flash option not working
  • Ultra power mode removed
  • Screen recording feature gone
  • Scroll shot removed
  • Smart Gestures not working
  • XCharge not supported
  • No music player
  • Overheating
  • Laggy performance
  • App hide feature removed
  • Random freezing
  • Native video calling removed
  • App lock with fingerprint missing
  • Wi-Fi hotspot not working

The advice of Infinix Note 4 users? Don’t update to the latest version (until the issues get fixed). Most of them are still looking for a way or a workaround to their problems. And if you rely on your phone a lot, you don’t want to suffer the same faith as them.

See also: Free up space on your Android smartphone by removing unwanted apps

How to fix Infinix Note 4 Android 8.1 Oreo issues?

Luckily, someone found an easy fix to this Infinix Note 4 update mess. If your smartphone still has a warranty, the best way to return to Android Nougat is by sending it back to Infinix service centers. Once the service center downgrades the Infinix Note 4 to Android 7.0 Nougat, all 8.1 Oreo problems will go away and you can use it normally just like before.

Of course, this isn’t the preferred method for everyone as it can be time-consuming. However, Infinix doesn’t have a flashing tool and downloadable stock ROM that users can use to perform the downgrade themselves.

Another option is to try a full factory reset or data wipe to initiate a fresh start. Don’t get your hopes up, though, as it won’t likely do much considering the problems are probably within the firmware itself.

So far, Infinix Mobile hasn’t released any statement and/or software update to address the problems.

Anybody here experiencing the same problems with their Infinix Note 4? Let us know in the comments section below.

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  1. need help pls.. my infinix note 4 was running on nougat (xos chameleon) and yesterday i received a software oreo update.. I updated and it said XOS Hummingbird. but the mobile was lagging hence i restarted it and thats it.. The mobile asked for pattern to start android and then stuck at logo XOS humming bird. I waited and waited with no luck.. then i did Factory Reset using bootloader (Pressing the Volume up key and Power up key and selected factory reset from the menu).

    Now my mobile opens in oreo (XOS humming bird) and I cannot get past through after few steps of setting up of android. After connecting to WIFI, i get the option either “start as fresh device” or “copy data/app from other android or iphone or cloud”. but both the option does not work. when i click start as fresh device, it does “Checking info” but return back to same option “data recovery” screen. i can only go back to “hi there” not forward. same happens when i go to other one option as well.

    after doing some browsing i now switched off my phone and waiting for 24 hours to complete hoping that i could set up. but my nightmare is that why my phone didnt even ask any google user credentials or anything. it just stuck at data restore option…why?

    • Hi Rj, that’s a really weird behavior. Normally, it should let you login, get past that screen and continue to the homescreen. Was your phone sufficiently charged when you performed the update? Was there any interruption during the installation of the upgrade?

      I’ve read an issue similar to yours and what he did was bring it to the Infinix service center which fixed his problem. If you still have warranty, that’s probably the best thing to do and make them install the Android 7.0 Nougat software instead of this buggy Oreo update.

      • well, maybe I’ll just bring it to our nearest service center and downgrade it. I guess that I’ll just wait for another stable update though. not this buggy update.

        • Yes, next time don’t accept software updates immediately because things like this can happen. Let us know if you got your unit fixed. :)

      • That’s unfotunate. How’s your Infinix Note 4? Is it working well on the Android 8.1 update or are you also experiencing the same issues listed above?

  2. After upgrading to Oreo, my mobile opens in oreo (XOS humming bird) and I cannot get past through after few steps of setting up of android. After connecting to WIFI, i get the option either “start as fresh device” or “copy data/app from other android or iphone or cloud”. but both the option does not work. when i click start as fresh device, it does “Checking info” but return back to same option “data recovery” screen. i can only go back to “hi there” not forward. same happens when i go to other one option as well.

    • Hi Giovanni, that’s a really weird behavior. I suggest you go to an Infinix service center near you so that they can restore your Note 4 in Android Nougat.

  3. Help! I upgraded to OS 8.1 Oreo but experienced issues and took the phone to the Infinix Centre for downgrade. It’s been downgraded to 7.0 and working fine but I’ve lost all previous data.

    Any help on how I can recover lost files,pictures and musics recently acquired while on Oreo?

  4. need to address the issue asap cot it is creating to infinix fan as we love infinix and is creating market. So pls fix the issue asap. ..thanks

  5. where’s their service center? my phone battery drained so i charged it. after i turned it on, i couldnt get past the hummingbird logo anymore. i couldnt even turn it off. it will just keep on restarting. bought from lazada too.

  6. I just joined their PH FB group. may announcement sila regarding this issue:
    ?????? READ THIS ??????

    Para sa mga nakaencounter ng Note 4 boot loop issue after the update sa Oreo. Go directly sa Citylight. Wag po sa mga unauthorized repair shop. May mga reported cases na nadeadboot yung unit after magflash by their own or ibang repair shop. Just to remind everyone, it MAY NOT be covered under warranty kapag nadeadboot dahil nagflash kayo ng sarili nyo or pinarepair nyo sa iba. We already instructed Citylight to assist those client na may issue sa Note 4 right after magupdate. Kaya pls pls pls. Sa Citylight dumaretso, wag na magbakasakali. Salamat po. ???

  7. it is very weird. I see some wave like streams on the screen which eventually go after \i switch it off. Today it happened. I switched it off . It not switching back on.awful

  8. The upgrade to 8.1 oreo affected my battery and most of the above listed problem. my major experience is that it also affected the stability of my screen.my screen gives itself command automatically

  9. i also have problem when i update to 8.1, now my problem is phone not charging during on state, it requires to switch off for charging..i need to make it naugate but its not coming…what to do

  10. My name is Emmanuel I upgraded my infinix note pro 8.1 since than was unable to use the phone, pls I need help me out hear is my 08037919533.

  11. my mobile opens in oreo (XOS hummingbird) and I cannot get past through after few steps of setting up of android. After connecting to WIFI, i get the option either “start as fresh device” or “copy data/app from other android or iphone or cloud”. but both the option does not work.

  12. All of the issues in the article are still happening to this date. I continued to use the Oreo but then one day my phone shutdown randomly. Upon restart, I was only able to use it for a few minutes then phone restarted again. After 5 or 6 times happening of random restarted, I decided to factory reset as I thought it will improve speed of device because after Oreo update device was no longer snappy like Nougat.

    After factory reset, I got stuck during setup wizard. It will only go 2 or 3 steps during setup then come back to step 1. Eventually, after searching I found out that my issues were not uncommon and many people were suffering from me.

    Only solution was to downgrade to Nougat. Now, I have downgraded phone, with Philz recover and SU installed. I have removed all the bloatware of all X apps (like XAccount, XClub, XShare, Xcrap, Xblah, etc).

    Device is snappy as cool breeze and I will not update to Oreo until there are confirmed repors that everytihng works.

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