App-based ride-hailing platform JoyRide is said to have breached the Land Transportation Franchising and Regulatory Board (LTFRB)’s established fare structure specifically tailored for Transport Network Vehicle Services (TNVS), per LTFRB’s top official in a statement.
JoyRide, in a written response, denied the allegation involving “excessive charging,” but LTFRB Executive Director Tina Caisson, during the Laging Handa briefing, claims otherwise, per the agency’s findings.
As an example, Cassion cited how her agency did a computation whereby a supposed Php120 fee for a seven-kilometer ride could increase by almost triple to Php344 because of the so-called “Priority Boarding Fee.”
Days prior, LTFRB disclosed a case where the transport network company (TNC) was reportedly charging an exorbitant amount, worth Php1,000, on a one-way ride due to the “Priority Boarding Fee.”
Responding to the allegations, JoyRide Senior Vice President for Corporate Affairs Noli Eala clarified that the “Priority Boarding Fee” is an “optional fee that customers can freely add to the total fare of the booking.”
Cassion, however, contends the said feature, citing LTFRB’s instituted fare structure for TNVS to be as follows:
- Sedan-type: Php40 flag down rate + Php15 per kilometer + Php2 per minute travel
- Premium AUV/SUV: Php50 flag down rate + Php18 per kilometer + Php2 per minute travel
- Hatchback/sub-compact-type: Php30 flag down rate + Php13 per kilometer + Php2 per minute travel
Source: GMA News