If you have a PLDT internet plan, it means that you also have the good old telephone line included in the standard bundle.

We say “old” because pretty much no one uses landline phones anymore, aside from businesses that require them. However, do you know that it’s still quite useful?

You can use your landline phone to contact numerous customer service hotlines, order food and other commodities, for emergencies, and more. In addition, you can use it to call mobile numbers when you really need it when your cellphone runs out of prepaid load.

Today, we’ll show you how you can call a cellphone number using PLDT landline. Let’s start.

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Table of Contents

Can I use my PLDT landline to make cellphone calls?

Yes, you can. PLDT landline can be used to call mobile numbers. However, unlike PLDT-to-PLDT calls, this feature isn’t completely free as standard rates may apply.

To do this, your line should be subscribed to NDD (more on this later). Take note that we found that the said subscription is not necessary when calling Smart and TNT numbers, although standard rates will still be charged.

That said, be wary of making long calls as you might be surprised of the extra charges once your monthly bill arrives.

What is PLDT NDD?

The PLDT NDD, which stands for National Direct Dial, allows you to call mobile numbers and make long-distance calls in places outside your local area code.

You can also use this to reach toll-free numbers, which are usually used by the customer services of big companies.

If you’re not subscribed to NDD, you won’t be able to call mobile numbers that are not Smart and TNT or make long-distance calls.

Related

How to enroll to NDD?

Go to the Aftersales Request on the PLDT Home Support Page. Click “Activate NDD/IDD”, and fill up the web form.

You can also reach the telco through their hotlines and social media platforms. The activation is free, but standard rates will apply once you make calls.

Your NDD should be activated within 24 to 48 hours once the service order has been issued.

How to call cellphone number using PLDT telephone

Step 1: Make sure your account is enrolled in NDD. If not, follow the guide above.

Step 2: Unlock the NDD feature using your 4-digit password. To do so, dial #54*<4-digit PIN># on your telephone unit.

Step 3: Now, you can make the call using the standard 11-digit mobile number format: 09xx-xxx-xxxx.

Bear in mind that the calls cost extra charges, so make it short and straightforward. Otherwise, it’s better to use a cellphone for better promos.

Step 4: Again, since the service can be costly, it’s best to lock NDD again, so no one from your home or office can use it without approval.

To do so, simply dial *54*<4-digit PIN>#.

How much is the rate for PLDT to cellphone calls?

Mobile phone calls made on PLDT landline currently has a standard rate of Php14 per minute. That applies to all Smart, TNT, Globe, TM, and DITO numbers.

For comparison, mobile phone calls are charged at Php6.50 to Php7.50 per minute.

Is PLDT to Smart calls free?

No. We’ve personally tested it, thinking that calling a Smart number will be free of charge. However, when we received our monthly bill, we’re surprised that we got an extra charge of Php25 for a 2-minute call.

What mobile numbers can you call using PLDT landline?

Once NDD is enabled, you can use your PLDT landline to call any cellphone numbers from different telcos like the following:

  • Smart and TNT
  • Globe, TM, GOMO
  • DITO
  • Cherry Prepaid, ABS-CBN Mobile

Where can I see the landline charge on my PLDT bill?

Based on personal experience, the bill doesn’t have a direct name for the extra charge you get when making mobile calls. Instead, you can find it under the name “Usage Charges” found in the breakdown section of your monthly statement of account.


That’s our complete guide on how you can activate your NDD and make cellphone calls using your PLDT telephone line. Again, it’s not the most practical way to make mobile calls, but it’s there in case you need it, especially during emergencies.



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