Since the announcement of the government that Metro Manila will be under a “community quarantine” because of COVID-19, companies and schools are already switching to work/study-from-home setup. Because of this, PLDT is expecting a higher need for bandwidth to sustain the increased demand in internet usage with
PLDT assured the public that they have more than sufficient capacity for the expected rise in internet usage. In addition, it will provide a speed boost for fiber customers in Metro Manila, Bulacan, Rizal, Laguna, and Cavite making the minimum speed 25Mbps.
The company expects its technical preparations done by next week. By that time, users will also be able to receive the said speed boost.
In the US, AT&T said that they will suspend usage caps to their home internet users. PLDT, on the contrary, does not need to do so since its plans do not have a data cap and literally unlimited.
In the case of prepaid fixed wireless service, PLDT will extend its existing promo that doubles the Php199 prepaid data pack from 12GB to 24GB until April 2020.
On the other hand, PLDT’s subsidiary Smart has provided free access to government websites such as the Department of Health’s NCOV tracker, the Philippine Information Agency, the National Disaster Risk Reduction and Management Council (NDRRMC), and the Philippine Institute of Volcanology and Seismology (PHIVOLCS).
PLDT and Smart were also recognized by Ookla as the fastest internet service providers in PH for Q4 2019.
Meanwhile, Globe has also given free access to websites of DOH and NDRRMC. It also offers its postpaid home plans with a Php1,000 discount in the installation until March 31, 2020.
Globe also ensured that its installers and repairmen will follow all necessary health check protocols. These include regular temperature and health monitoring. Installers must follow strictly the 2 meter-distance and interaction protocol. They must also use their mask at all times during their repair or installation service.