The Land Transportation Franchising Regulatory Board (LTFRB) has scheduled another hearing for Grab Philippines’ to explain its fare scheme after the board questioned its surge fees and Php85 base fare.
LTFRB and Grab executives met last Tuesday to help address user complaints regarding the latter’s fares.
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However, LTFRB was not satisfied with Grab’s explanation. Hence, the ride-hailing service company was ordered to prepare a presentation for the next hearing that’s scheduled on January 12, Thursday.
As per LFTRB chair Atty. Teofilo Guadiz III, what they want is to address two significant issues. First is the legality of Grab’s surge fees, which the service collects during prime or rush hours. Second is their minimum base fare of Php85. That’s despite LTFRB already setting the base fare to Php45.
Grab then released a statement thanking the LTFRB for giving them the opportunity to “clarify key questions regarding Grab’s transport business’ pricing mechanism.”
The company added that they look forward to “further expounding on this matter in the next session.”
“Despite the shortage of drivers, Grab is making every possible effort to support commuters and existing driver-partners – while still remaining compliant with the fare matrix of the LTFRB,” the company added.
Via: ABS-CBN News