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PLDT to upgrade ADSL users with copper wires to fiber for FREE

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PLDT just announced that they will be upgrading customers who still rely on the old, copper telephone wires to fiber. The best part is, the telco giant is doing this for free.

Manuel Pangilinan, PLDT CEO, expressed that they will grow their business by helping their customers, and the country in general, to rebuild their livelihood with powerful connectivity like Fiber, 4G, and even 5G.

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This modernization program will boost the internet connection of both PLDT Home and Enterprice customers to fiber speeds with no additional costs.

PLDT already started the process of replacing the said copper wires with much faster fiber-optic wires and is expected to be completed in 18 months.

During the lockdown, the PLDT network operations have polished its work processes and scaled up its capabilities to build and repair.

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The number of fiber-powered ports has increased by 5% to 3.67 million, with 1.6 million of it available for new and upcoming subscribers.

As of today, PLDT’s fiber network has reached 360,000 kilometers, which is said to be the Philippines’ most extensive digital data infrastructure.

This is just one of the improvements that PLDT is making to improve its services. Previously, the company announced that they are spending Php70 billion to bring 5G services in the country.

They are also actively partnering with common tower companies to build more cell sites in the Philippines.

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  1. been requesting same for so long now…wasted long hours for several days on your hotlines…finally, i got my svc request on queu almost a month ago…but still a ‘no-show’ from you guys…sorry, if i’m having a hard time believing you could do this in a week….but hey, fingers crossed

  2. P1699 ang binabayaran ko monthly at an speed nmen wala pang 5mbps.. ng-apply aq for upgrade gang ngaun wala pa ren.. me additional p nga s bill yung offer sken amounting to P700 pero gang ngaun wala p ren.. then i heard me free upgrade for adsl… bka nman pwede isama na lang kme s upgrade… ive been wid pldt for 5yrs.. sna ren sa lalong madaling pnahon kc nkwork from home po kme….
    Salamat

  3. my request to cancel and/or remove my internet connection has long been submitted to san fernando la union. it was august 17, 2020. the said that a it will be acted upon witin 24 hrs and a pldt representative will contact me. but today is sept 27, 2020, and there is no words from pldt. really, pldt service is very bad in our location eversince it was connected. sayang na sayang ang binabayad monthly.

  4. Maitanong ko lang po kung magpapaupgrade ng adsl to fibr mapapalitan ba ang ang tel# dati?kasi hindi pwedeng palitan dahil nakasave lahat sa mga customers ko,mga transaction na kelangan nilang itawag sa tel# na yun…

  5. Nagrequest po kami ng relocation noong July 13 2020 sa isang PLDT branch dito sa Fairview Quezon City; nagbigay din po sila ng job order number sa araw din na yun….jo# 124205042004..upto today…September 28 2020 na po inspite of many follow ups ay wala pa po kaming narereceive na update tungkol sa aming concern…ang palaging isinasagot ng kanilang customer service department is sorry at pasensiya na po for the delay do not worry we will update you within 24hrs…

  6. My landline 5299565 here in malanday marikina is already 4 months old todate not working despite my report to 171 several times and to your Pldt and my complete updated monthly payments…i wonder if my said landline will ever be repaired and my non use be deducted from my bills…

  7. My landline 5299565 here in malanday marikina is already 4 months old todate not working despite my report to 171 several times and to your Pldt and my complete updated monthly payments…i wonder if my said landline will ever be repaired and my non use be deducted from my bills…

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